Management of all processes of the vending business

All in one solution for working with service requests in a vending company: from the installation of machines and their maintenance, to accounting for profits and assessing the performance of employees.

Service Desk
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Service Desk
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Our Clients

It’s profitable

Reduce expenses and increase profit

Central planning

Alloca Distribution allows you to centralize the management of orders received from network points of sale without calls, email and excel spreadsheets.

Introduce workflow automation

Manage all documents online: issue invoices, generate warehouse invoices, delivery notes, process claims and warranty claims.

Manage warehouse stocks and remainings

Avoid overselling – when the quantity of goods in dealer orders goes beyond available stocks. Inform partners of sales if the product lies around unsold

Manage in real-time

Track purchase orders and warehouse balances online. Keep inventory records online and generate documents in the system.

Save resources

Reduce employee communication costs. Eliminate call center resource costs and save time.   

Earn more

Fix breakdowns of machines faster and earn more. Forget about time gaps – now the employees will solve problems three times faster!

Alloca interface on computers

All-in-one vending machine network management solution

Alloca helps you centralize all online service processes for your vending business and shorten the solution to frequent operations: repairing coin acceptors, delivering products to points of sale, accounting for product consumption, and so on. Your employees work on processes in one place, excluding excel spreadsheets, phone calls and messengers. You have access to real-time monitoring of processes and results, and know exactly about the results of the employees work.

Management of balances and shortages of goods in vending machines

Implement flexible supply chain strategies to minimize shipments, prioritize vending machines, and predict shipments. All data is stored in the system, it can be analyzed for any period of time in order to calculate the volume of purchases of goods and the distribution plan accurately. With help of Alloca, you can manage your vending machine network and analyze the products demand at different points of sale. 

Alloca interface on smartphones
Alloca interface on tablets

All processes in one place

Alloca allows you to bring the communication of all employees in one place, assign tasks to technical specialists and a call center, automatically assign performers and evaluate the result of work. With help of the functionality of paid orders, you will be able to keep accounting of delivery costs and analyze business profits.

How it works

System users roles

All employees are provided with separate roles, which imply different capabilities in the system: from creating an application for a specific employee and tracking its status, to confirming or canceling an order of a particular manager. 

Notification system

Managers and employees receive notifications about the appearance of an order for repair, delivery, shipment and any other types of tasks in the Alloca system.

Correction and cancellation control

Alloca allows you to manage an already formed order for the supply of goods, complete the order or cancel. You can also change the check-lists at the request level, for example, if the amount of work within one task for an employee has increased. 

Synchronization with the main company database

In Alloca, you can set up integration with your ERP system to track the costs of goods and materials, track the time of contractors and receive all the necessary information on time.

Tracking the status of tasks and processes optimization

The system displays the current statuses for each application and task. With Alloca Analytics, you can analyze the workload of employees, the quality of their work, and will be able to manage processes flexibly.

Here are some examples of using Alloca for the vending business:

  1. A customer wants to buy coffee from your machine, but the coin acceptor  is not working.
  2. The buyer calls the support number and reports the malfunction.
  3. The operator accepts the complaint and creates an application in Alloca. The task is automatically assigned to a free technical specialist.
  4. Specialist receives a notification and goes to repair the machine, after completion he transfers the task to the “Completed” status.
  5. The operator evaluates the result by assessing the employee.
  1. The manager wants to order a refill of the machine.
  2. The employee creates a request in Alloca Service Desk with the address and delivery time details.
  3. The supplier’s employee receives a request for the delivery of water.
  4. At the appointed time, the supplier delivers and refills the machine with water.
  5. The manager closes the task and gives the evaluation of the supplier’s work.
  1. The sales manager signed an agreement to install snack vending machine in the business center.
  2. He creates several requests in Alloca: to sign a contract, to prepare the machine and to establish its service.
  3. Each of the tasks goes to a separate responsible executor.
  4. The performers clarify the details in the comments to the tasks.
  5. After the completion of the work, the performers mark the applications as done, and the manager gives the scores to colleagues. 

Profound impact from implementation of the system

+ 1 %
Objectives achieving rate
+ 1 %
Recourse efficiency
+ 1 %
Employees hours without deadtime
+ 1 %
Extra upselling profit

What our clients say

Inna Primkha
Inna PrimkhaAdministrator of the Skypark shopping center
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"With the help of Alloca we’ve organized the application, processing and tracking of shopping mall tenants’ requests in one system. Thanks to the system, we also got the opportunity to evaluate the work of the cleaning contractor, which simplified the process of managing and accepting the result of their work."
Olga Yushchenko
Olga YushchenkoChief Administrator of the Horizon Park Office center
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"After implementation of Alloca, we managed to simplify the work of the accounting and administrative departments with paid services for tenants. Now our financiers automatically receive not only information about the services performed, but also details, such as the amount of materials spent."
Olesya Shmorgun
Olesya ShmorgunDirector of the Horizon Park Office center
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"With the help of Alloca, we managed to minimize personal communication between BC employees and tenants in the process of solving their problems. We have brought all communication into one system and have minimized phone calls and emails."
Vladimir Kucherenko
Vladimir KucherenkoChief Engineer, Horizon Park Office center
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"The usage of Alloca helped us to optimize the work with executors of requests from tenants, to organize the internal work of engineers and to simplify the work with administrators. Alloca helps to analyze the work of employees by time, which is important for our planning."
Natalia Ivanova
Natalia IvanovaProject Manager, Dragon Capital Property Management
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"Our partnership with Alloca began in 2019 with two completely different office and retail properties. We wanted to analyze the performance of Alloca both in shopping malls and in Office centers. As a result, now we are connecting the second dozen objects, including warehouse complexes. Alloca helps us to automate administrative processes and to remove the human factor in accounting for the effectiveness of the management team. With the help of analytics, I can quickly find out what is happening at all connected objects and see trends in work done by the administration and executives."


Software setup takes one day. Time may change depending on the tasks. For instance, if Alloca Sensors installation is needed in an office, warehouse, mall or factory. 

We start with a short phone call or message according to the chosen way of communication. Please leave your contacts here. Since the first talk we suggest the launch plan for your enterprise. 

Yes, we provide the possibility to use all Alloca products via API.

Alloca ecosystem products are instinctively simple. Users start using software from the first day. If you need training or webinar, we provide free training for your employees as well as help with any issues while using. 

To start working with Alloca products you need a full name, an email and employees’ phone numbers. Provided data is needed to make system accounts

The accounts holders’ data is kept in the EU file servers. Current international regulations in the EU ensure data security and unhindered cooperation within other regions. Before the start we conclude a confidentiality agreement which protects your clients’ and vendors’ data against data transmission to third parties for commercial and personal use.

The cost depends on the enterprise size and functionality requirement of Alloca software system. Please contact us with this form for more information. 

Yes, you can use Alloca software for free within the first month. This period is enough for training and effectiveness assessment of the system for your company. 

4 hours 30 minutes

Time required to launch Alloca in your company


Have a question?

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