Management of service and personnel in a hotel
Cloud solution for monitoring client’s service and personnel efficiency in the hotel without calling a reception
- Car, visitors and delivery permission
- Customer Service
- Feedback from customers
- Manage personnel
- Manage role and responsibilities
- Task assignment
- Task reports
- Personnel performance evaluation
- Integration with ERP
- Wireless sensors
- Monitoring resource consumption
- Protection against flooding and fire
- Sell goods and services to the customers
- Provide chargeable service
- Mutual payments with customers and suppliers
Our Clients
It’s profitable
Reduce expenses and increase profit
Save resources
Alloca enables to cut down on business operations making processes transparent and measurable
Monitor activity
You are completely accessible to statistics on tasks, personnel timetables and the quality of performance
Improve time management
Employees become more organized, don’t lose and forget tasks. Data processing, completion and communication are recorded in the system
Manage roles and responsibilities
Alloca enables you to assign responsibilities to employees providing them only necessary information
Automate
Introduce automation into basic processes with Alloca: time management, permits, security system and a lot more
Analyze
Get feedback from the staff with a performance evaluation system. Analyze workload and make decisions based on actual figures
All-in-one solution for managing a hotel
Alloca software ecosystem enables you to customize the system for your company. Improve routine tasks with Alloca Service Desk, manage administration and personnel with Alloca Administration, monitor resource consumption and security with Alloca Sensors and analyze with Alloca Analytics.
Save people and utility resources
Classification and control systems in a hotel will enable you to realize personnel workload and plan optimization on the enterprise. Setting wireless controllers inside will help to monitor utility expenses and get intime notifications in case of flooding or equipment breakdown.
Increase profit and simplify payments
Simplify payments with contractors for chargeable service and automate billing with integration between Alloca and your ERP. Upload your price on service and goods, monitor actual working hours. Increase profit by providing extra service from sub suppliers like water and food delivery, transfer, guided tours, courier service,etc.
How it works
Cases of using Alloca in a hotel
- Customer wants to order a dinner to their room
- The customer creates a request in Alloca Service Desk mentioning the type of food and time.
- Receptionist gets the request and sends it to the kitchen.
- At the appointed time the concierge takes the dinner into the room.
- The customer closes the request and rates the performance.
- An employee wants to order a new batch of sleepers
- They create a request in Alloca to an account departement and specify the details: where to make an order, how much and deadline.
- An Accountant contacts a contractor and makes an order.
- As soon as the order received, an accountant closes the request
- Employee closes the request and rates the performance.
- Hotel manager wants to create a pass for a new employee.
- The manager creates a request In Alloca Service Desk with mentioning the name, photo and identity verification documents of the employee.
- Office manager gets the request and assigns the task to produce the pass to a security service.
- When the pass is ready, the office manager hands it over and marks the task as “completed”.
- Manager closes the request and rates the performance.
- One of the customers notices that the light bulb has burned out.
- They create a request in Alloca to fix it.
- The receptionist sends a request to the duty electrician and asks the customer about the desired time of the visit.
- The electrician accepts the request and changes the light bulb.
- The worker closes the request and rates the performance.
Profound impact from implementation of the system
What our clients say
FAQ
Software setup takes one day. Time may change depending on the tasks. For instance, if Alloca Sensors installation is needed in an office, warehouse, mall or factory.
We start with a short phone call or message according to the chosen way of communication. Please leave your contacts here. Since the first talk we suggest the launch plan for your enterprise. In 95% of cases you only need to fill in a questionary and provide a list of employees in order to prepare system accounts.
Yes, we provide the possibility to use all Alloca products via API.
Alloca ecosystem products are instinctively simple. Users start using software from the first day. If you need training or webinar, we provide free training for your employees as well as help with any issues while using.
To start working with Alloca products you need a full name, an email and employees’ phone numbers. Provided data is needed to make system accounts
The accounts holders’ data is kept in the EU file servers. Current international regulations in the EU ensure data security and unhindered cooperation within other regions. Before the start we conclude a confidentiality agreement which protects your clients’ and vendors’ data against data transmission to third parties for commercial and personal use.
Yes, you can use your logo.
The cost depends on the enterprise size and functionality requirement of Alloca software system. Please contact us with this form for more information.
Yes, you can use Alloca software for free within the first month. This period is enough for training and effectiveness assessment of the system for your company.
Alloca software works with any device: PC, tablet and phone. You and your colleagues can use Telegram and Viber Alloca bots. Bots sync with Alloca cloud services and provide wide functionality.
There is a detailed report on requests. You can review analytics on requests, lessee, providers, assessment of achieving the objectives etc. Reports are generated in real-time. You will be able to review historical data on operations. The quantity of requests created throughout progress are unlimited and free of charge in case of exceeding the limits.
Yes, if the request is not done, a provider and a customer will get notifications.
4 hours 30 minutes
Time required to launch Alloca in your company
Have a question?
Contact us to know how Alloca might be helpful for you
- hello@alloca.cloud
